Privacy Policy

At Promotech Group, LLC, our mission is to enhance lives through technology. We collect, use, and share customer information to meet expectations and deliver value to our communities and stakeholders.

This Privacy Policy outlines the choices we provide regarding personal information, the types of data we collect, how we use it, and how it’s shared. We aim to offer clarity without overwhelming detail.

Scope

This Privacy Policy applies to all Promotech Group, LLC retail locations and any digital properties (such as websites and mobile apps) owned or operated by us, unless a subsidiary or property has its own privacy policy.

Personal Information Options

Promotech Group, LLC offers all customers the following options:

  • Access: You can request a report of the personal information we hold about you.
  • Deletion: You can request deletion of certain personal information, with some exceptions.
  • Advertising Opt-Outs: You can choose to opt out of specific advertising-related data sharing.

Consumer Data Privacy

We collect data in three ways:

  1. Directly from you: This includes information like your name, address, phone number, and more, collected through interactions with employees, during scheduled meetings, or through our digital properties.
  2. From third-party sources: We may receive information from partners, financial services, and data brokers.

Use of Information

We use personal information to provide services, fulfill orders, improve our business, and for marketing purposes. This includes personalizing your experience, processing payments, managing memberships, and conducting research.

We also use data to protect our customers and business, respond to legal requirements, and prevent fraud or illegal activity.

We will use information about you to meet your expectations, give you a great experience with Promotech Group, LLC, and improve our business to better serve you and others in the future. Some examples of this may include:

  • Identifying you or a device on our digital properties to personalize or customize experiences
  • Fulfilling orders and requests for products, services, or information
  • Tracking and confirming orders
  • Conducting research and analytics
  • Engaging in internal uses with the purpose of enhancing existing or creating new products, services, digital properties, and technologies

Finally, we will seek to tell you about technology and other products and services that we think you will find useful through marketing, advertising, and other communications. That means we will use information about you to predict what you may find useful (or just fun and interesting). We or other advertisers may use those predictions to choose marketing messages to send you on our or others’ digital properties and monitor the response to that message.

Sharing Information

We may share data with service providers to help with order fulfillment, marketing, research, and other operations. Personal information may also be shared for legal reasons, during corporate transactions, or with social media partners for advertising purposes.

Sometimes we may be required to share personal information for legal reasons, for example, if we are required to do so by a regulation, court order, subpoena, or other legal process. We may also share information when we believe it is necessary to comply with the law or to respond to a government request, or when we believe disclosure is necessary or appropriate to protect Promotech Group, LLC, our customers, or others.

We may share personal information in the event of a corporate sale, merger, acquisition, joint venture, reorganization, divestiture, dissolution, liquidation, or similar event.

How we protect information about you

We use a variety of cybersecurity measures designed, under a risk-based approach, to ensure the confidentiality of information about you from bad actors. However, as set forth in the applicable terms of use for each digital property, we cannot and do not guarantee the security of information we collect.

Privacy Policy updates

We may need to update our Privacy Policy as we and our customers grow and evolve. If we make material changes, we will notify you by email (sent to the email address specified in your account) or by means of posting a notice on this website prior to the change becoming effective, as well as inform you of any choices you may have with respect to these changes.